|Job Category||Customer Service|
|Position Type||Full Time|
|Application Deadline||June 30, 2021|
|Experience Required||3 years|
Bilingual Customer Service Agent
Maxsys is hiring a Bilingual Customer Service Agent Our client is a global Healthcare company that conducts research and manufacturing products for human health.
Status: Full Time Contract
The ideal candidate should be passionate about being part of a team that is devoted to delivering high quality standards by delivering great customer service.
As a Communications Agent, you will be responding to telephone requests for information and support about services and product information. For this role, experience in a healthcare environment or with medical devices would be an asset.
In your role you will:
Respond to calls and provide adequate, accurate and timely information on Abbott products.
Enter all calls in the tracking system, share information and collaborate with colleagues.
To be successful in this role, you will require the following qualifications:
DEC and 1 to 3 years of experience in customer service, preferably in a call center environment.
Bilingual, English, French, oral & written.
Excellent knowledge of computer software like such as MS Office including Outlook. Speed is required for rapid data entry.
Minimum of 1+ year in a Helpdesk centre troubleshooting software inquiries would be an asset.
Ability to work evenings.
Hours of operation are 8:00am8:00pm, Monday to Friday.
Office is located in St-Laurent QC