|Job Category||Information Technology|
|Application Deadline||November 25, 2019|
|Experience Required||3 years|
|Job Duration||3 months|
Our client in Telecom industry is seeking a Bilingual (English and French) Business (Systems) Analyst IT Delivery (CP2) in Verdun.
The Companys IT Delivery district is a fast paced and dynamic team within the Information Technology organization, which delivers projects to enable new product introductions, enhance customer/agent experience, reduce back office load, improve system performance, and drive revenue benefits for the consumer segment. The team is made up of project managers, business analysts, technical primes, and business solution advisors (BSA) accountable to plan and deliver projects in the Residential Services, Mobility and Business Market programs. We liaise with clients from four lines of business and interface with the end-to-end system teams.
The delivery team manages the software delivery life cycle from SRS through the various phases of analysis, design, development, testing, deploying and normalization, with a priority to deliver their release scope on time, on budget, and with uncompromised quality.
The Company IS/IT is looking for a highly motivated and energetic Business Analyst (System) to work within the IT Delivery Team. The successful candidate will be responsible to gather and produce system requirements and provide an analysis on a variety of projects related to the Company.
The Business (Systems) Analyst will be expected to:
Work closely with clients to write Systems Requirements based on approved Business Requirements
Effectively identify all areas of impact to systems
Review and evaluates the vendors work deliverables (SDS), to ensure the System Requirements are met
Work with vendor(s) to elaborate on alternatives to satisfy the System Requirements
Inputs to Risk Management, Change Management, Quality Assurance, and Deployment
Partners with PM to manage Risk management and Change Management
Provides input to the Test Plans and Deployment Plan
Reviews and signs off on test cases
SFT & Normalization Support to drive a zero project defect launch
Partner with vendors/Business to prime and resolve defects and ensure alignment
3 years of experience in either a business analysis or technical capacity
Strong analytical, problem solving and organizational skills
Strong written and verbal communication skills; ability to listen, understand, and respond both appropriately and effectively
High aptitude for understanding information systems technology
Strong team player; ability to facilitate, negotiate and work within a multi-domain team environment
Flexible, ability to work in an environment where change is prevalent
Experience process mapping cross systems flows
Self-motivated and responsible
Good working knowledge of MS Word, Excel, PowerPoint, MS Office, MS Visio
Preferred Qualifications /Competencies:
Telecommunications experience in either a business analysis or technical
Experience in IT development lifecycle would be an asset.
Knowledge of the Companys services products
Knowledge of XML/XSD
Knowledge of any of the following the Companys IT Systems will be an asset:
o DigiTEK and Back Office processes
o The companys website
o Billing applications (One Bill, NM1)
o Internet (SIMPLe, Tapestry, Walled Garden)
o OrderMAX, OMF, MDM, ODS
o Other (eBCCS, BCRIS)
o TV (CRT, CSG, MultiView, OneVu)
Bilingualism French and English, an asset
Bilingualism is an asset (French and English). An adequate knowledge of French is required for positions offered in Quebec.
Ability to efficiently work in virtual teams, handling multiple projects and aggressive timelines
Fast paced, changing working environment, interfacing with a myriad of stakeholders
Available to work occasional weekends and evenings to meet hard deadlines
Full time teleworking not an option
Resource persons name: Human Resources
Job location (city): Montreal (Nuns Island)
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. The Company is an equal opportunity employer.
Contractor Request Number of Positions: 1
Province/City: Québec/Montreal (Nuns Island)
Candidates must be in Canada and with valid work permit for being able to apply for this role.
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