|Job Category||Customer Service|
|Application Deadline||February 13, 2021|
|Job Duration||1 year|
Our client in the Banking industry is seeking a Bilingual Funding Coordinator in Toronto. This is a 12 months contract.
Funding Coordinator Role Description
The Funding Coordinator is accountable for providing processing, monitoring, coordination and follow-up of all lending terms and conditions for Automotive Finance, to ensure funds are advanced in a timely manner. This role is accountable to provide exceptional customer service throughout the fulfillment process by responding to client inquiries and escalating issues as appropriate.
RESPONSIBILITIES INCLUDE (but are not limited to):
Provide detailed instruction to ensure proper preparation, registration, and validation of security documentation as per terms and conditions of authorized credit and in compliance with Bank Lending Policies and Procedures to ensure bank assets are safe and secure. Follow up on any outstanding security/documentation.
Report any deficiencies on credit deficiencies to assist with the compilation of required reports for review by the Senior Manager, Client Servicing to support monitoring the quality of the portfolio and minimization of risk Foster a strong working relationship with the underwriting team to ensure effective work flows are attained Provide prompt, efficient, superior customer service to external clients, maintaining a high level of Dealer customer loyalty to promote additional business opportunities.
Manage the disbursement of funds for all Automotive Finance deals, ensuring accuracy of data.
Proactively manage outstanding files/conditions through the completion of funding, working with clients to improve funding ratios Provide recommendations to Manager on process improvements and operational effectiveness, ensuring continual consideration to bank audit and regulatory requirements.
Risk Management and Control: Protect the Bank’s assets and maintain the quality of the Automotive Finance lending portfolio by adhering to all lending regulations, Policies and Procedures, legal and ethical requirements, bank guidelines and lending process requirements including thorough investigation, and, if applicable credit due diligence and input of sound rationale to mitigate identified risks.
Manage risk and minimize losses through monitoring and control reports, ensuring compliance requirements, audits and verifications are completed in accordance with Bank Policies and Procedures and regulatory, legal and ethical requirements.
Ensure adherence to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.
Follow security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation. Keep up to date on changes to, processes, P & P and technologies ensuring adherence to bank guidelines.
Meet all established SLAs as prescribed by Bank policies and guidelines Maintain compliant customer files, ensuring privacy and accuracy are top priority
TOP SKILLS / EXPERIENCE:
0-1 years banking industry and data entry experience
Bilingual French & English is a MUST HAVE
Previous experience in a fast paced productivity environment where targets are met
File review experience (file management)
Ability to navigate multiple applications (Web based systems-internal to the bank)
NICE TO HAVES:
DOS system experience
Strong disposition towards client service excellence
Strong phone etiquette
Works well in a team environment, but still able to work autonomously.
Proactive and positive; presents solutions not problems
Collage/university OR experience equitant
Candidates must live in Canada and possess a valid work permit.
If you believe that you are a good fit for this position, please send your resume to Neethu Vaishakh at