|Job Category||Information Technology|
|Application Deadline||March 6, 2020|
|Experience Required||5+ years|
|Job Duration||1 year|
Our client in Telecom industry is seeking a Design and Learning Specialist – Senior in Mississauga.
We do more than build world-class networks, develop innovative services and create original multiplatform media content were revolutionizing how Canadians communicate. If youre ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the team.
The Learning & Development team supports the transformation of Networks business results and customer experience by delivering and supporting valued programs that engage team members through attracting and retaining top talent and continuously developing transformational skills and competencies.
As a Design and Learning Specialist, you will help build and support the organizations overall capacity for development, through a “culture of learning” to facilitate positive impact of the strategic priorities of the business. Specifically, you will support the Wireless Access Network – Radio Ops/Solutions team on learning solution delivery of various projects.
The primary responsibility will be to work with Mobility Radio Service Operations, Network Operation Center (NOC), BMR Service Desk, Wireless Field Operations, Supply Chain, Finance, customers and external vendors to ensure overall training programs are delivered
Manage all training requirements including develop the training plan and training material and co-ordinate training sessions for Technical, Operations and Service Desk teams
Ensure all training scope, timeline, budget and performance are met and proactively manage risks/issues
Work with the project members to proactively address issues, action items and risks. Escalate and report on critical issues in timely manner
Co-ordinate with internal teams and external teams such as customers and vendors /sub-contractors to ensure training programs are defined and delivered to meet the requirements in classrooms setting and Web Based training
Provide course evaluations and apply feedback to future courses
Establishing and maintaining effective working relationships with all client stakeholders. Build positive and productive working relationships with customers, vendors and all internal teams
Experience & Qualifications
Proven track record in developing and delivering learning programs, and impacting leadership efficiency through innovation approaches to learning
Experience with development of training materials
Ability to manage delivery, coordination and external/internal relationships
Ability to work under pressure with multiple conflicting priorities.
Willingness to take ownership and drive toward targets to ensure success
Ability to thrive in an unstructured, fast-moving and constantly evolving high growth environment
Able to influence external vendors, internal projects teams and client stakeholders
through effective communication
Be highly self-motivated with proactive & creative approach to problem solving
Excellent program management and analytical skills
Self-sufficient and strong ability to drive and adapt to changes
Ability to work in a fast paced environment and with changing technology
Ability to motivate others and promote team spirit and employee value
Bachelors degree in Instructional Design, related degree in Adult Education or Adult Learning Certificate or equivalent combination of education or equivalent experience
CTDP or other instructional design designation preferred
Bilingual (English and French) is an asset
Any testing in interviews – yes, excel/ What types of projects will this candidate be working on – Radio learning programs / Typical hours worked business hours. 8-4 or 9-5 or in between; overtime as required Why has this position arisen – Mobility Radio projects requirement/ Any potential to hire? Full time no guarantee/ Top 3 Skills Required: Proven track record in developing and delivering learning programs, and impacting leadership efficiency through innovation approaches to learning Experience with development of training materials Excellent program management and analytical skills Flex hours, possible to work from remote? They will have a laptop with VPN; on occasion can WFH
Candidates must be in Canada and with valid work permit for being able to apply for this role.
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