Desktop Support

LocationSt. John's, NL
Job CategoryInformation Technology
SP-ID25710
Position TypeContract
Application Deadline October 30, 2020
Experience Required2 years
Job DurationTemporary
Education RequiredN/A

Our client is looking for a “Desktop Support” to work in St. John’s, NL.
 
JOB DESCRIPTION:

The PC Support Specialist will be expected to provide all required services as directed by company  that relate to the PC Replacement Program including, but not limited to the following:
• Configuration of Desktop PCs
• Configuration of Notebooks
• Configuration and management of Thin Clients
• Familiarity with Imaging software and process
• Migrate existing data as required
• Rollout of Desktops, Notebooks and Thin Client units to the various locations according to the replacement schedule
• Provide user orientation for new devices
• Install peripherals as required
• Applications not part of the base image will have to be installed for users as required
• Assisting users in the servicing of their device at the user’s request. This includes operating systems support, applications and utilities that run on the client’s device(s), and their interaction with peripheral devices such as printers and scanners
 
Qualifications
The proposed candidate should have the following qualifications:
 
Education:
• A minimum 2 year diploma in computer studies
 
Experience:
• A minimum of 5 years progressive IT experience with multiple computer operating systems and PC hardware
Special skills, Job requirements, Working conditions, etc:
• Knowledge of computer and network operating systems and applications with the ability to complete assigned tasks with minimal supervision
• Familiarity with PC Imaging software and process
• Ability to think critically, make decisions and use analytical approach to resolve problems
• Knowledge of iSeries and Microsoft operating systems and related components
• Ability to communicate effectively, both orally and in writing
• Solid knowledge of PC hardware and software troubleshooting
• Understanding of video conferencing equipment
• Team player that collaborates and works with others to provide assistance to solve customer issues with a focus on customer satisfaction
 
Certifications, considered an asset:
• CompTIA IT (A+) certification
• Lenovo certifications
• HDI Desktop Support certification

 
To apply, send your resume to:
r.jeon@maxsys.ca