EUC Operations Specialist

LocationOttawa
Job CategoryInformation Technology
SP-ID28842
Position TypeContract
Application Deadline May 21, 2021
Experience Required3 years
Job Duration1 year
Education RequiredN/A

Our client is looking for a EUC Operations Specialist to work in Kanata.
 
JOB DESCRIPTION:
 

DUTIES

The successful candidate should be able to maintain service tickets and provide detailed documentation of all work. Excellent organizational , analytical  and communication skills are important for this position.  You must be able to analyze data and identify  trends in issues received as well as resolve complex issues using the training you have been provided on the application and associated systems. We are looking for someone who will show initiative and go the extra mile to ensure that our clients are serviced in the best way possible.
 
SKILLS AND EXPERIENCES

Must Have:

• Solid knowledge and experience with personal computer hardware and software
• Knowledge of Windows 10
• Strong problem solving and analytical skills(Troubleshooting)
• Working knowledge of networking principals
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to interact effectively in a team environment
• Working knowledge of MS Office(Power Point, MS Word) with a strong emphasis on Excel
• Familiarity with workstation management processes and tools (e.g. patching, sw distribution)
• Ability to work independently
• Reliable
• Detail oriented
• Strong communication and interpersonal skills
• Ability to work overtime when called upon
• Bilingual
• On-call rotation
 
Nice to have:

• Powershell Scripting
• Batch Scripting
• A working knowledge of Cloud Environments
• Working knowledge of Android 10
• Understanding of Cloud environments

LOCATION OF WORK

WFH during Covid, Kanata (March Road) when we can go back to work
 
 
 
 
 
*Candidate MUST hold a Security Clearance of Reliability level or higher and is willing to provide 2 professional references we can contact prior to review.
 
 
 
To apply, send your resume to:
r.jeon@maxsys.ca