Help Desk Technician (Part time, can lead to full time, must have car and driver licence)

Job CategoryInformation Technology
Position TypePart Time
Application Deadline December 31, 2019
Experience Required1 year
Job DurationPermanent
Education RequiredN/A

MaxSys is currently looking for a Help Desk Technician with our client
Working with the IT Director, your primary role is to provide technical support services to our team, your internal clients. You will be troubleshooting, diagnosing, and resolving technical hardware and/or software issues and using the in-house ticketing system. You will need to ensure that an effective solution is suggested for the technical problem.
• Permanent, part-time at 22 /hours per week with the potential of full-time
• Ability to pass a background check
• Cell phone and laptop provided
• Help Desk/Networking: 1 year (Required)
• Batch and/or PowerShell scripting: 1 year (Preferred)
Skills and Qualifications:
Excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment
• Strong technical understanding of technology, including the various hardware, software and networking systems being supported
• College or University and/or relevant experience
• Batch and/or PowerShell scripting knowledge an asset
• Respond to inquiries directed to the IT department from telephone, email or in-person contact by team
• Process incoming help desk requests through the web-accessible trouble ticket system, including recording the technical issue and resolutions
• Coordinate with IT Director to schedule installation and implementation projects for hardware, software and network-accessible resources
• Assist in training users individually or in groups on basic, intermediate and advanced features of Office Suites, web-based, mobile and other applications
• Troubleshoot and resolve problems with hardware, software and internet connectivity for individual user machines
• Assist in maintaining intranet resources
• Work with IT Director and other department members to schedule upgrades and replacements for individual staff equipment
Salary: $22.00 to $25.00 /hour

If you meet all the above requirements, please send your resume today to Katherine Spallin at: 
*Please note, only qualified candidates will be contacted and the position could be filled prior to closing date. Thank you.*