Order Desk Clerk / CSR

Job CategoryIndustrial Staffing
Position TypeFull Time
Application Deadline October 31, 2021
Experience Required1 year
Job DurationTemporary
Education RequiredHigh School

ROLE: Order Desk Clerk / CSR LOCATION: Edmonton, AB TYPE: Temporary, on going WAGE: $18/hr Maxsys Staffing and Consulting is currently recruiting for an experienced Order Desk/CSR Clerk for one of our West Edmonton clients. This position is a fast paced, multitasking position that requires skills in customer service, familiarity with CRM programs and computers, and experience with small part picking in a warehouse environment. The ideal Order Desk Clerk / CSR handles all incoming orders via email, phone and in person. The Order Desk Clerk provides the customer with information on our products or services. This Order Desk Clerk position requires you to work at the computer while simultaneously communicating online, in person or on the telephone. JOB RESPONSIBILITIES: Processes incoming calls, emails and over the counter orders Checks inventory to make sure requested product is available Computes price and any appropriate discounts Handles customer complaints Prepares contracts and invoices Verifies customer information is correct and up-to-date Checks customer account for credit and outstanding payments Informs customer of shipping date and any possible delays Notifies appropriate department of order and shipping date Reviews orders for accuracy and completion Strives to sell customer additional merchandise Files copies of all orders received QUALIFICATIONS: Minimum High School Diploma or GED 2+ years’ Order Desk experience Strong customer service skills Strong organizational skills and the ability to work in a fast paced environment requiring multitasking Previous experience working in a CRM program Inventory experience Accurate data entry and typing skills including alphanumeric Strong verbal and written communication skills HOW TO APPLY: Click apply now Send your resume directly to: [email protected] OR: Or phone 780-244-4372 to inquire about this position or other open opportunities with Maxsys