Servicing Analyst

Job CategoryProfessional Consulting
Position TypeContract
Application Deadline September 6, 2019
Experience Required3 years
Job Duration6 months
Education RequiredBachelors

Our client in Banking & Finance is seeking a Servicing Analyst in Toronto. This is a 6 months contract position.
Job Description
• There are 6 reps on this team
• Consists of mostly independent work
EVP (Employee Value proposition):
• Room to grow within the bank
• Stepping stone into the industry
RESPONSIBILITIES INCLUDE (but are not limited to):
The Analyst will be responsible for answering phone inquiries related to Account opening and maintenance functions, and adhering to all requirements including:
• Fulfill routine and frequently non-routine tasks related to internal business partner and/or external customer inquiries/ requests, and/or audit/ reconciliation activities.
• Solve more complex issues efficiently and effectively in accordance with Bank and industry standards.
• Follow procedures to resolve internal business partner and/or external customer inquiries/ requests and issues.
• Operate within a highly regulated external environment and ensure sound management of significant financial risk associated with the transactions under management.
• Will need to investigate, correct and escalate where necessary
• Computer savvy and able to pick up new technology quickly
• Strong communication skills both verbal and written
• Proficient with MS Office Suites
• Strong attention to detail
• Must be able to work in a team environment
• Bilingualism is an asset
• Industry knowledge – IIROC, AML, QI, FATCA, KYC
• Product Knowledge – Transfers, Mutual Funds, Registered/Non-Registered
• 2-3 years related experience required
• Experience working with a heavy workflow would be an asset
• High School Diploma, College / university (preferred or equivalent)
To apply, send your updated resume to:
Candidates must be in Canada and with valid work permit for being able to apply for this role.