Social Media Specialist

Job CategoryProfessional Consulting
Position TypeContract
Application Deadline October 7, 2019
Experience Required4 years
Job Duration1 year
Education RequiredBachelors

Our client in Telecom industry is seeking a Social Media Specialist in Mississauga. This is a 12 months contract position.
Job Description
The role
The Social Media Specialist/Community Manager will work alongside our social media team to implement the social strategy, managing engagement and interactivity with its audience, and fostering community spirit. This role will coordinate primarily with the multiple teams across (Mobility, Sponsorship, Residential etc.) to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand. Additionally, this role will also provide support for consumer-focused and brand initiatives. We’re looking for someone who thrives in a fast-paced environment and who enjoys collaborating with like-minded, high energy professionals. The ideal candidate must also have strong project management experience and exceptional communication and interpersonal skills.
This role is a 1-year contract position with the opportunity for full-time employment in the future.
•             Managing our social media communities across all social platforms (Twitter, LinkedIn, Facebook, Instagram etc)
•             Coordinating with stakeholders across to ensure superior quality of customer service and support is provided to our communities
•             Setting up and measuring the performance of paid campaigns on various social platforms (LinkedIn, Facebook, Instagram, Twitter, Snapchat etc.)
•             Writing and creating content (tweets, Facebook posts, visuals, blog posts etc) for social media channels
•             Distributing content across our social channels and administering sponsored campaigns
•             Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
•             Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
•             Advising senior management of social media issues and best resolutions
•             Monitoring trends in online community tools and applications
Critical Qualifications/Competencies
•             Excellent writing and text revision skills (French and English)
•             Excellent translation skills (English to French)
•             2-4 years of experience in social media, with a proven ability to build and engage online communities
•             University or College degree in Marketing, Communications, Business, and/or relevant job experience
•             Flexible and able to comfortably operate in an ever-changing environment
•             Experience planning and executing paid social campaigns
•             Creative, diplomatic, and cool under pressure with fantastic interpersonal skills
•             Available to support social events on some evenings and weekends
•             Ability to grasp complex concepts and articulate them in a simple and engaging way
•             Familiar with the capabilities and limitations of various social channels and platforms i.e., LinkedIn, Facebook, Instagram, Twitter, etc.
•             Experience using social media management systems (Hootsuite, Lithium, etc)
•             Strong project management and organizational skills
•             Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
•             Focused on improving skills and knowledge, and very receptive to feedback
•             Team player, with the confidence to take the lead and guide other departments when necessary
Preferred Qualifications/Competencies
•             Bilingual (French/English)
•             Graphic Design Skills (e.g. Photoshop)
•             Experience with WordPress
•             Customer Service Experience
•             Comfortable working in a virtual team environment

To apply, send your updated resume to:
Candidates must be in Canada and with valid work permit for being able to apply for this role.