|Job Category||Professional Consulting|
|Application Deadline||October 7, 2019|
|Experience Required||4 years|
|Job Duration||1 year|
Our client in Telecom industry is seeking a Social Media Specialist in Mississauga. This is a 12 months contract position.
The Social Media Specialist/Community Manager will work alongside our social media team to implement the social strategy, managing engagement and interactivity with its audience, and fostering community spirit. This role will coordinate primarily with the multiple teams across (Mobility, Sponsorship, Residential etc.) to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand. Additionally, this role will also provide support for consumer-focused and brand initiatives. Were looking for someone who thrives in a fast-paced environment and who enjoys collaborating with like-minded, high energy professionals. The ideal candidate must also have strong project management experience and exceptional communication and interpersonal skills.
This role is a 1-year contract position with the opportunity for full-time employment in the future.
Managing our social media communities across all social platforms (Twitter, LinkedIn, Facebook, Instagram etc)
Coordinating with stakeholders across to ensure superior quality of customer service and support is provided to our communities
Setting up and measuring the performance of paid campaigns on various social platforms (LinkedIn, Facebook, Instagram, Twitter, Snapchat etc.)
Writing and creating content (tweets, Facebook posts, visuals, blog posts etc) for social media channels
Distributing content across our social channels and administering sponsored campaigns
Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
Advising senior management of social media issues and best resolutions
Monitoring trends in online community tools and applications
Excellent writing and text revision skills (French and English)
Excellent translation skills (English to French)
2-4 years of experience in social media, with a proven ability to build and engage online communities
University or College degree in Marketing, Communications, Business, and/or relevant job experience
Flexible and able to comfortably operate in an ever-changing environment
Experience planning and executing paid social campaigns
Creative, diplomatic, and cool under pressure with fantastic interpersonal skills
Available to support social events on some evenings and weekends
Ability to grasp complex concepts and articulate them in a simple and engaging way
Familiar with the capabilities and limitations of various social channels and platforms i.e., LinkedIn, Facebook, Instagram, Twitter, etc.
Experience using social media management systems (Hootsuite, Lithium, etc)
Strong project management and organizational skills
Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
Focused on improving skills and knowledge, and very receptive to feedback
Team player, with the confidence to take the lead and guide other departments when necessary
Graphic Design Skills (e.g. Photoshop)
Experience with WordPress
Customer Service Experience
Comfortable working in a virtual team environment
To apply, send your updated resume to: email@example.com
Candidates must be in Canada and with valid work permit for being able to apply for this role.